Whether you’re deciding between electric bike models or having difficulty ordering online, our customer service team can help. At this time, we are offering limited test rides available to our customers at our headquarters in Asheville, NC, but for those who aren't located nearby who need more info the best option is to schedule a one-on-one sales call. Our team will walk you through the best options, learn about your riding goals and where you plan on riding, and offer tailored info on each of our models to help you make the best decision possible regarding your electric bike purchase. If you'd like to give us a call, you can reach us during our normal business hours at 828-676-3808.